Privacy Policy

1.Our Commitment to Your Privacy

At Matchaims, protecting your privacy is a priority. We are committed to handling your personal information with care, transparency, and responsibility.

This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website or make a purchase from Matchaims.

2.Information We Collect

We collect information that helps us operate our website, fulfill orders, and provide customer support.

Information You Provide

You may choose to provide personal information when you:

Place an order
Create an account
Subscribe to emails or updates
Contact our support team

This may include your name, email address, shipping and billing address, phone number, and payment-related details.

Automatically Collected Information

When you browse our site, certain technical data may be collected automatically, including:

IP address
Device type, browser, and operating system
Usage and interaction data collected through cookies and similar technologies

3.How We Use Your Information

The information we collect is used to:

Process payments, fulfill orders, and arrange shipping
Send order confirmations, shipping updates, and service-related notifications
Improve website performance, product offerings, and user experience
Respond to inquiries and provide customer support
Send marketing communications when you have given consent
Detect, prevent, and address fraud or security risks

4.Data Protection & Security

We take appropriate technical and organizational measures to protect your personal information.

Secure Encryption: Payment data is transmitted using SSL encryption and processed by certified payment providers
Restricted Access: Personal information is stored on secure systems and accessible only to authorized personnel
No Card Storage: Matchaims does not store credit or debit card numbers on its servers

5.Sharing of Information

Matchaims does not sell or rent your personal information.

We may share limited information with trusted service providers who assist us with website operations, order fulfillment, payment processing, or marketing — strictly for these purposes and under confidentiality obligations.

6.Advertising & Analytics Partners

We work with third-party partners who may use cookies or similar technologies to provide analytics or deliver relevant advertising.

Our partners may include:

Meta (Facebook / Instagram)
Google
AppLovin (Axon)

These partners process data according to their own privacy policies. You may manage or opt out of targeted advertising through their platforms or your browser settings.

7.Children’s Privacy

Protecting children’s privacy is important to us. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. Users must be at least 18 years old to use our services. If we become aware that a child under 13 has provided personal data, we will take reasonable steps to remove such information promptly.

8.Regional Privacy Rights

California residents may browse our site anonymously and request access to or correction of their personal information. Policy updates will be posted on this page.

We honor Do Not Track (DNT) browser signals.

9.Email Communications

We send emails to confirm orders, provide service updates, and — with your consent — share promotional content.

You may unsubscribe from marketing emails at any time using the link provided in each message.

10. CAN-SPAM Act Compliance

We collect email addresses to process orders and provide order-related updates. If you opt in, we may also send promotional emails.

In compliance with the CAN-SPAM Act:

We do not use misleading subject lines or sender information
Promotional emails are clearly identified
You may unsubscribe at any time by following the instructions at the bottom of each email
We promptly honor all opt-out requests

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: service@matchaims.com